Shipping Policy

Shipping Policy

Below you will find the estimated delivery times for our shipments.
All timeframes mentioned are indicative and may vary depending on order volume, the carrier, and external factors.

📦 Processing and Shipping Times

After your order has been confirmed, a processing time of 1 to 3 business days is required.

During weekdays, this delay is usually one business day, but an order placed on Friday evening or during the weekend may require a slightly longer processing time.

Once the order has been processed, it is shipped.
The estimated delivery time is between 8 and 15 business days, depending on the destination and the carrier.

These timeframes are provided for informational purposes only. We cannot be held responsible for delays caused by the carrier, customs, or circumstances beyond our control.

🛒 How to place an order

Ordering from Atelier Bellevoix is simple and secure.

Go to the product page of the item you wish to purchase and click “Add to cart.”
Make sure you have selected the correct variants.

Then click “Proceed to checkout.”

On the information page, enter your complete contact details correctly (name, address, email, etc.).

Next, click “Continue to shipping.”

On the shipping page, you can verify your address.
✔️ Standard shipping is free for all orders, with no minimum purchase required.

Click “Proceed to payment.”

💳 Payment Methods

All payment methods are secure and encrypted (SSL):

  • Credit card (AMEX, Mastercard, Maestro, Visa)

  • PayPal

  • EPS

  • Sofort / Klarna (instant payment)

After choosing your payment method, click “Complete order” and follow the instructions.

If you experience any difficulty, our customer support team is available to assist you.

🚚 Shipping Costs

✔️ We cover all shipping costs for every order.
No minimum purchase amount is required.

⚠️ This does not mean we guarantee a fixed delivery time — delivery still depends on international carriers and customs.

📦 Shipping your order

As soon as your order is confirmed, we do everything possible to process and ship it quickly.

In order to maintain fair and responsible pricing, we have chosen a logistics model where certain shipments are grouped together to reduce carbon emissions and optimize costs.

Thank you for your understanding and for supporting this approach.

If you would like to check whether a shipment can leave the same day, please contact us by email:
➡️ info@ellagrace-boutique.com

Our team will be happy to assist you.

🔒 Important Legal Clause

Atelier Bellevoix cannot be held responsible for delays caused by:

  • the carrier

  • customs

  • periods of high demand

  • or any circumstances beyond our control.

All delivery times are indicative, non-contractual, and do not constitute a guarantee.